FAQ and Answers
I need a wig for medical reasons. Where should I start?
We offer a step by step guide to help guide you through each decision that you'll have to make when purchasing a wig for medical reasons. Click Here.
What are the different kinds of wigs available and their cap constructions?
As you peruse each wig page you will see a field that says "Cap Construction" with some sort of description. Click Here to learn about all the major cap constructions offered on ElegantWigs.comô.
Which should I choose, a synthetic or a human hair wig?
You need to understand the pros and cons for both synthetic and human hair wig fibers before choosing which type of wig most fits your life style and pocket book. Click Here to learn more.
Image shown is Emily by Tressallure
How do I know what size to get?
The basic size measurement to fit wigs is the circumference of the head. Click Here to learn how to take that measurement accurately.
How do I know what color to choose?
Using a color ring is the best way to select the color you desire. Click Here to learn not only how to get your wigs color right, but also about our Color Ring Loaner Program.
How do I put on a wig so it fits properly and looks natural?
Follow our e-Wig tips about "How To Put On Your Wig. Click Here.
How do I care for my wig?
Properly caring for your wig whether it is synthetic or human hair is important if you want it to not only look good, but also last longer. Click Here to learn more aboutimportant synthetic and human hair instructions, general care instructions, and repair information.
What is the best wig style for my face shape?
Wigs and hairpieces should compliment the shape of your face. If you're not sure about which wig style will be most flattering on you, go to our page that helps you determine your face shape and the wig styles that will be the most flattering. Click Here.
What is your shipping policy?
We offer free via UPS Ground or Priority Mail for all USA domestic shipping.Click Here to learn more regarding special shipping and international shipping policies.
What is your return policy?
We know it is difficult to purchase a wig over the internet so we provide the most customer-friendly return/exchange policy of any internet wig store. Click Here to learn more.