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ElegantWigs.com Order Policy

ElegantWigs.com Order Policy





We understand the difficulties in making such a personal purchase as a hairpiece over the internet and we want to make the process as easy as possible.


You can feel comfortable in entering any special requests into the comments section of the shopping cart. We will execute your instructions, exactly, or contact you with the best options we can offer. Be sure and click the "Add message" button or your notes will not be included.



Kim Kimble style Jada


Jada by Kim Kimble is a chic, sexy, boy cut with more volume in the longer slightly wavy layered crown & front and a tapered back. Jada wigs have a temple to temple lace front with a monofilament top.


At ElegantWigs.com we do our best to keep our website up-to-date, however, occasionally an item has been discontinued or is on back-order. If there is any problem fulfilling your order exactly as you specified we will contact you within 24 hours to let you know the status as well as to offer a substitution (week-ends are an exception, of course).


We will never ship you anything different than exactly what you ordered without your permission.


If you need express shipping, please see our "shipping policy", and be sure and look at the "return and exchange policy" before you order.


We will protect your confidentiality through both the shipping and billing process. Charges to your credit card will be from Dot Com for Beauty, or DC4BEAUTY, and the packages we ship to you will not say "wig" or "hairpiece" on the outside of the box.


Although we do our best to post exact information on our website, with over 1000 hairstyles in 50 colors each, sometimes we make mistakes, and reserve the right to correct them before final sale.


Below you will find more specific information about the details of ordering from ElegantWigs;


Payment Options We accept the following credit cards; Visa, MasterCard, Discovery, American Express. In addition, you can make payment by PayPal, Money Order, or check. After we receive your paper payment we will immediately process the order.


When you place your order and proceed into the shopping cart you will be able to select any of the above methods of payment.


Credit Card Orders To place a credit card order you will need to enter your name, as it appears on the card, and the billing address where the credit card bill is sent to you. First-time customers must have the same credit card billing and shipping address. For subsequent orders we will accommodate a different shipping address. For all International customers the billing and shipping address must be the same.


Order Processing We make every effort to get your shipment on its way within 24 business hours of receipt - exception for weekends and Holidays. When you place an order with us the first step we take is to "authorize" your credit card. This is a check to see that the information provided for the order matches the cardholder and is a protection for you. In most cases the bank will place a temporary hold on the funds. We never collect funds from your bank card until we have confirmation that your order has been shipped to you.


In cases where the item is on back order or has been discontinued and we did not collect the funds, the "authorization" will expire, usually in 10-20 days, depending upon the policy of the individual bank that issued the credit card.


BTW: We do not provide wigs for free, or at extremely low prices, so please let us know if price for a new item does not display - thanks! If you have any questions, give us a call US Customers
Telephone: 1-888-394-4748


Customers Outside the US including Canada
Telephone: 1-702-987-4746 (not toll free)


Email: sales@elegantwigs.com


Customer Service is available:
Mon-Fri: 7:30 AM - 4:30 PM PST
Sat: 8 AM - Noon PST
If the line is busy or if it is off hours
Leave a message and someone will return your cal


Raquel Welch style Bella Vida


Bella Vida by Raquel Welch from the Sheer Luxury Collection.


Bella Vida is an all-one-length lob of soft tumbled waves that fall to the shoulders with subtle layers at the sides framing the face. Bella Vida features a NEW LUXLITE cap crafted with a unique and groundbreaking design for maximum breathability, comfort, and style. Bella Vida's LuxLite cap is made with a petite average circumference. However the special stretch fabrics of the cap allow it to accommodate most head sizes.
More Raquel Welch styles can be found on our Raquel Welch wigs page.






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+++++    Elegant Wigs™ will never disclose your personal information to anyone for any reason.    +++++
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